One application for all Trikdis devices
Protegus 2 Business Account
The Protegus 2 Business Account is a business subscription for alarm installers and security companies – manage every customer’s system from a single interface.
In this category you will find articles and guides about the Business Account’s features and pricing.
Protegus 2 Business Account Pricing
- 01/02/2025
Protegus 2 Business Account subscription pricing for installers – monthly and annual fees by number of systems.
Read MoreFrequently asked questions
This is how the iPhone works: while an app is open, it does not receive notifications, neither sound nor vibration.
For Protegus 2 to alert you with sound and vibration, the app has to be closed. It can stay among the recently used apps, that is not a problem. But if it is fully open and you are looking at it, no notification arrives, and you only see the event in the app.
This applies to every device: the iPhone or iPad on which Protegus 2 is currently open will not alert, the others will.
Log out of your Protegus 2 account, then log back in. The app then sets the notification values again, and in most cases this solves the problem.
In addition:
- Always keep the app updated to the latest version.
- In the app's Notifications menu, switch on the “Play notifications in DND mode” slider. This way the notification plays a sound even when the phone is in Do Not Disturb (DND) mode.
On an iPhone, an open app does not receive notifications, see: Why does Protegus 2 not play a sound or vibrate on an iPhone while the app is open?