• Trikdis Monas MS monitoring station software

Trikdis Monas MS monitoring station software


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Trikdis Monas MS is the operator workstation software of the central monitoring station: it receives, sorts and prepares alarm events for response. It has been proving itself in the control rooms of security companies for years.

Events from Trikdis receivers land in the operator queue with clear priorities, and every step is recorded in the event history, so it is always clear who responded, when and how.

It fits a small station and a large device network alike: free up to 30 accounts, above that it grows with licences for 250, 500 and 1000 accounts or an unlimited licence.

Key features

  • Real-time events with clear prioritisation and structured handling
  • Response workflow: procedures, action assignment and full history – who responded, when and how
  • Device supervision: communicator status is monitored continuously, offline devices are detected automatically
  • Crews and technicians: rapid response team management and remote access for technical personnel in one platform
  • Full history of events and operator actions
  • A structured interface that reduces the operator's workload while keeping full visibility

Its place in the chain

Monas MS runs on top of the Trikdis receiving infrastructure: the signals of the on-site communicators and panels are received by IPcom v5 or the RL25 receiver, and Monas MS turns them into operator work. Landline accounts are connected through the RTH2 receiver.

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Licences

  • Up to 30 accounts – free
  • 250 accounts
  • 500 accounts
  • 1000 accounts
  • Unlimited accounts – under an individual agreement

Tell us how many accounts you monitor and we send you a quote for the right licence; we also help you choose the receiver and launch the workstations.

Demo and documentation

Try it before you deploy: the demo installer and its database can be downloaded from the manufacturer's site (installation needs both files).

Monas MS – overview and demo download (trikdis.com)

Receiver properties

Input protocols (from communicators)
Trikdis receivers: IPcom v5 / RL25, RTH2 (RS232)
Database connection
Own database (part of the installation)
System requirements, platform
Installer + database (two files)
Licence, number of accounts
Free up to 30 accounts; 250 / 500 / 1000 accounts; unlimited

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Frequently asked questions

Protegus 2 is the 2nd generation of Trikdis's cloud app: control your alarm system from your phone and get instant notifications. We recommend it for every current internet-connected Trikdis device. The user app is free; the paid, usage- (customer-) based tier is for monitoring stations, installers and companies.

Yes, using the TrikdisConfig programming software (via USB or remotely). The latest firmware is recommended for the best compatibility and security.

Yes: Protegus 2 can be tried on a live demo system, without installation or purchase — from a browser and from the mobile app too. This lets you see in advance what arming, notifications, and system status look like on a working alarm system.

There is no standalone Trikdis communicator that communicates exclusively over Wi-Fi, but the SIM-card communicators can be extended with the W485 Wi-Fi expansion module. There is also a purely Wi-Fi version, as well as a Wi-Fi + SIM 4G version, of the FLEXi SP3 alarm panel.

Currently the FLEXi SP3, the CG17, and the GV17 support SMS forwarding; this feature is not yet available on the other devices.

Protegus 2 typically retains the event list for up to two months; with a large volume of events, this period may shorten to as little as one month.

The AUX power output of the Paradox SP4000 alarm panel has limited load capacity. In certain cases — whether using a dedicated or a universal TRIKDIS communicator — the communicator's current draw can place too much load on the AUX output. As a result, the communicator may become unstable, restart, or fail to operate correctly.

Experience shows that the problem is usually solved by powering the TRIKDIS communicator directly from the alarm panel's battery terminals (+/-) instead of from the AUX output. This provides a stable power supply and eliminates the restart or operational issues.

Note: Before changing the wiring, always check that the system complies with the manufacturer's specifications and that the total load on the power supply does not exceed the permitted value.

All questions

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